Mandarin Retail Sales Associate

Work Location: Bandar Bukit Jalil, Kuala Lumpur

About Asiacruit

At Asiacruit, we connect top talent with forward-thinking organizations across industries. Our mission is to help businesses grow through smart, strategic, and people-focused solutions. If you’re passionate about solving complex technical problems and driving innovation, we’d love to have you on our team.

Position Overview:
The Mandarin Retail Sales Associate is responsibilities will include customer reception, product sales, customer maintenance, and daily operational support. You will be the key communicator of the company's brand image and customer experience.

Key Responsibilities:

1. Sales Performance Achievement

• Actively greet customers who come to the store, and use professional sales techniques to introduce Confucianism courses, Feng Shui services, and related cultural products

• Deeply explore customer needs and complete individual and team sales targets

2. Customer Service Assurance

• Respond to customer inquiries, reservations, and post-sale follow-ups with a warm and generous attitude

• Answer customer questions, handle simple requests, and enhance customer satisfaction and repurchase intention

3.Inventory and Display Management

• Be responsible for the registration of product entries and exits in the store, conduct regular inventory checks to ensure consistency between records and actual inventory

• Optimize product displays based on product characteristics and sales needs, and enhance the visual appeal of the store

4. Multilingual Communication Coordination

• Proficiently use Chinese, English, and Malay to communicate with customers, accurately convey the value of products/services

• Adapttothediverse needs of local customer groups, and improve communication efficiency and customer experience

5. Daily Store Assistance

• Cooperate with the store manager to complete daily tasks such as store cleaning, material organization, and execution of promotional activities

• Maintain the orderly operation of the store and create a comfortable shopping environment

6. Compliance with Company Policies

• Strictly abide by the company's sales norms, confidentiality requirements, and store management regulations

• Actively maintain the brand image

Qualification

1. Nationality

• Local Malaysian, familiar with the local market and cultural environment in Kuala Lumpur

2. Work Experience

• 1-2 years or more of sales experience, preferred with experience in retail or service industries

• Master basic sales skills, possess good customer communication ability

3. Language Skills

• Proficient in Chinese, English, and Malay (fluent in listening, speaking, reading, and writing)

• Capable of proficiently using the three languages for customer communication and work coordination

5. Professional Skills

• Excellent oral communication skills, clear and fluent expression, good at identifying customer needs

• Have certain appreciation for beauty, able to independently complete product display optimization

• Have basic inventory management awareness and practical skills

6. Quality Requirements

• Work seriously and responsibly, with strong sense of responsibility, high loyalty

• Warm and generous in service, excellent stress resistance, possess good teamwork spirit

Why Join Asiacruit

• Hybrid work setup offering flexibility and work-life balance.

• Work with a diverse, talented team in a collaborative environment.

• Opportunities for professional growth and exposure to global projects.

• Competitive compensation package and performance-based incentives.

• A culture that values innovation, teamwork, and continuous learning.

Ready to make an impact? Apply now at https://asiacruit.com or send your resume to careers@asiacruit.com with the subject line “Job Title – [Your Name]”